Paris now welcomes its French and foreign visitors within its City Hall

Place de l'hotel de ville
Press release

On 2 July, the main information point of the Paris Tourist Office moved into a 200 m² space next to the shop ‘Paris Rendez-vous’ at the Paris City Hall.

This is a first for tourism in Paris. The welcome and information point for French and foreign visitors with ticketing for tourist sites and a shop with products stamped ‘Paris’ are now together in the same renovated and modernized space, in the centre of Paris, between Notre-Dame, the Louvre, the Berges de Seine and the Marais.

For Jean-François Martins, Deputy Mayor of Paris in charge of Sport, Tourism and the Olympic and Paralympic Games, ‘this new location in central Paris, in a busy tourist area, will deliver a full range of tourist services and products to visitors to the French capital. They will now be able to find out more about the city and its tourism offer, buy tickets for major Parisian attractions and take home products ‘Made in Paris’ to remind them of their stay, all in a single space. We are also proud to be able to welcome visitors from around the world in such a prestigious and emblematic building, and show the strong commitment of the City of Paris to providing a quality tourist information point and services to visitors.

A new generation tourist information point

Completely revamped and redesigned to welcome visitors, this space offers numerous goods and services, in the same innovative spirit as that of the tourist information point at Gare du Nord, inaugurated in January 2018. Open every day, from 9am to 6.45pm, it provides visitors with information on all the not-to-miss events and new things to see and do. A ticketing service is also available enabling visitors to buy the Paris Passlib' as well as various passes for public transport and museums, and entrance tickets for the main attractions and major exhibitions. A Click & Collect service makes it easy for visitors and Parisians who have already made their purchases on to pick them up. Finally, at the shop ‘Paris Rendez-vous’, visitors will find products that reflect Parisian know-how and creativity, ranging from tea to chocolate.

This new place dedicated to tourism is fully in line with the 2022 tourism strategy and the wish to make Paris the city that receives the most visitors in the world in the best conditions.

‘This new information point, mixing physical and digital reception services, is a new challenge for the Tourist Office, which each year welcomes more than 500,000 visitors’ says Pierre Schapira, Chairman of the PCVB. ‘It is a new chapter to write with Parisians and visitors in which together we increase the prestige of our destination and know-how, and welcome the whole World!

Press contact:

Paris City Hall: Fiona Guitard / / 01 42 76 49 61
PCVB: Véronique Potelet / / 01 49 52 53 27